You have questions. We have answers

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Q. What are lash extensions? 

A. They are synthetic lashes that are attached to every single isolated natural lash with an adhesive. They range in various lengths, widths, and colors. 

Q. How long do they last? 

A.Lash extensions shed naturally with your lashes. It’s normal to lose a few each day, and cycles can vary based on factors like age and lifestyle. To keep your lashes full, fills are recommended every 2–3 weeks.

Q. What is the maintenance for Lashes?

A. Get fills every 2-3 weeks. Cleanse lashes with lash shampoo daily. Avoid oil based products around the eyes. Brush regularly, and avoid picking, pulling, and rubbing your extensions. Do not apply mascara to extensions. 

Q. Where do I buy Lash shampoo?

A. We retail lash aftercare that includes lash shampoo, lash cleansing brushes, extension safe liquid eyeliner, dry shampoo, lash growth serum, and lash extension sleep masks. 

Q. Why are my lash extensions falling out quickly?

A. Retention depends on several factors, but aftercare is the biggest. Clean Your lashes regularly to remove oils, buildup, and makeup. These can cause poor retention and irritation. Avoid rubbing, friction, or snagging, as this can cause early shedding. Your natural lash cycle also plays a role-some people’s lashes shed faster than others. Medications, hormones, and lifestyle can affect this as well. Fills are needed every 2-3 weeks depending on these factors. 

Q. Can I use a lash growth serum while I have extensions on? 

A. Yes! It is never bad idea to use something to promote healthy lash growth! Just make sure it doesn’t not contain those oil products I talked about above! Also keep in mind that when your lashes grow faster your extensions will shed faster. I recommend using it 2-3 times a week versus everyday! 

Q. Will lash extensions damage my natural lashes? 

A. Not as long as they are applied properly and you as the client takes care of them, they will be fine. With that being said over time with having any additional weight on them, after a removal the natural lashes will be less curled and more straight for a short time, so but once those lashes cycle out and the new ones come in then they will be back to their normal curl. Remember your natural lashes are always cycling out, so even if you managed to have any damage to a natural lash, it is going to shed and re grow. As long as we both do our part your naturals will be fine.

Q. How long does it take to apply a new set of lashes? 

A. Anywhere from 2-3 hours. It depends on how many lashes you have, the condition of your lashes, and what style lashes we are applying

If they are very thin they can be harder to see so proper isolation can take longer. If you have gaps in your lashes then we have a different technique we have to use and that can take extra time to camouflage as well. 

Also, if you’re eye twitches a lot or you move a lot it can take longer. It’s hard to place a lash on a moving target. Try not to drink caffeine before your appointment because it contributes to twitchy eyes. The average person has anywhere from 90-160 lashes per eye.... so the math.. that’s a lot of time for isolation and hand making volume fans as well.

Q. Do you do fills are on people that already have lashes on from another artist? 

A. Sometimes. I would need to see a picture of your lashes, first of the front and a top view of the lashes as well. You can also come in for a free consultation. I must be sure you do not have clusters on and that the isolation and placement of the lashes is good, otherwise I will have to do a full removal and new set. I do not fill lashes from other artists if the extensions are not applied properly to the natural lash. Lash health is the priority.

Q. Why is the bottom of my eyeball red after my appointment?

A. If this happens the day of or following day please send a picture to me or come in so I can see. Most likely the eye pads we use to isolate the bottom lashes from the top lashes moved up and scratched your eye a little. It happens sometimes when the eye waters or the client moves the face too much when they’re talking. If you ever feel uncomfortable with the eye pads you MUST tell the lash tech. I always will recommend you see a doctor because lash a can not technically give any medical advice. I can recommend not to wear contacts, just wear your glasses for that time being. There is also an eye drop at the pharmacy called Lumify that takes redness out in just a couple minutes.  

Q. How do I know if I’m having an allergic reaction to something? 

A. The main sign is swelling of the eyelids. If this happens I will advise that you see a doctor and get approval for your lash artist to remove the lashes as removers can further irritate the symptoms. I do offer patch tests if you want as a precaution but most of the time a patch test is not enough to guarantee there would not be a reaction. For a patch test I would have you come in a day early and would apply about three extension per eye and send you home for the day. You’ll know within 24 hours. 

Q. Can I remove lash extensions myself?

A. Absolutely not! Don’t do it! You will cause more harm! Just make an appointment to come in and I’ll use the professional lash remover to them!

Q. If my lashes still look good 4-5 weeks later which fill do I book? A 3 week? 

A. No it will be a new set. I offer 2 week and 3 weeks fills. After that it must be booked as a new set! I set aside a certain amount of time for each fill. If you are missing more lashes or have a lot of grow out then I have to spend more time and use more products. 

Q. How do I contact my lash artist directly 

A. I can be contacted by phone (call or text) email, Fb messenger, or Instagram message. Texting is best. I am normally lashing clients and can not answer the phone. I do not answer business  calls or texts after 6pm (Family time)  If I do not respond after 6pm then I will get back to you in the morning. However if you are having an emergency such as an allergic reaction then I will respond ASAP.